Privacy Policy

Last updated: December 20, 2024

This Privacy Policy explains how Fleetpro Parts & Tires Inc. ("we", "us", "our", or the "Site") collects, uses, and discloses personal information when you visit or use our website, fleetpropt.com (the "Site"), or otherwise communicate with us regarding the Site, including through our services, purchases, or interactions (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" refer to the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.

Please read this Privacy Policy carefully. By using the Services, you agree to the collection, use, and disclosure of your information as outlined in this Privacy Policy. If you do not agree with this Privacy Policy, please refrain from using or accessing the Services.

SMS and Notifications

By signing up on our website or completing a purchase, you may opt-in to receive SMS notifications by selecting the provided checkbox. By doing so, you consent to receiving SMS messages from Fleetpro Parts & Tires Inc. related to order updates, promotional offers, and other notifications. You can opt-out of receiving SMS messages at any time by replying with "STOP" to any message we send.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for legal or regulatory reasons. We will post any revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by law.

How We Collect and Use Your Personal Information

We collect and use personal information in various ways, depending on how you interact with our Site. The information collected may include:

Information We Collect Directly from You

When you interact with our Services, you may provide the following types of personal information:

Contact Information: Including your name, address, phone number, and email.
Order Information: Including your billing address, shipping address, payment confirmation, email address, and phone number.
Account Information: Including your username, password, and security questions used to secure your account.
Customer Support Information: Any information you provide when contacting us for support or inquiries.

You may choose not to provide certain information, but this may prevent you from using some features or accessing certain services on the Site.

Information We Collect Automatically

We may collect information automatically through your use of our Services, such as:

Usage Data: This includes details about your interaction with the Site, such as device type, browser type, IP address, and network connection.
Cookies: We use cookies and similar technologies to enhance your experience and collect data on user activity, which helps us improve our services.

Information We Obtain from Third Parties

We may receive personal information about you from third parties, such as:

Payment Processors: Collect payment details to process orders.
Service Providers: Such as those providing technical support or analytics for our Site.
Advertisers and Marketing Partners: Who help us deliver targeted ads and measure the effectiveness of our marketing campaigns.

We DO NOT share collected personal information with third parties.

How We Use Your Personal Information

We use your personal information for several purposes, including:

Providing Services and Products: To fulfill orders, process payments, ship products, and manage your account.
Marketing and Advertising: To send promotional communications, offers, and advertisements. This may involve tailoring content and advertising based on your preferences.
Security and Fraud Prevention: To detect and prevent fraud or malicious activity.
Customer Support and Communication: To provide support and communicate with you regarding your orders or inquiries.

Cookies

Our Site uses cookies and other tracking technologies to enhance user experience, improve services, and provide tailored content. You can control cookie settings in your browser, but disabling cookies may impact the functionality of the Site.

We also support the Global Privacy Control (GPC) signal, which allows users to opt-out of certain data sharing and targeted advertising practices. If you use GPC, we will respect your preferences as required by applicable law.

How We Disclose Your Personal Information

We may disclose your personal information to third parties under certain circumstances, including:

Vendors and Service Providers: To support our business operations (e.g., payment processors, shipping providers).
In Business Transactions: Such as mergers or acquisitions, or in response to legal requests.
With Your Consent: If you request or authorize the disclosure of your information.

Third Party Websites and Links

The Site may contain links to third-party websites. These sites have their own privacy policies, which you should review. We are not responsible for the privacy practices or content of such sites.

Children's Data

Our Services are not intended for use by children under 16 years of age, and we do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so we can delete it.

Security and Retention of Your Information

We take reasonable steps to protect your personal information but cannot guarantee its security. We will retain your personal information only as long as necessary for business purposes, legal obligations, or to resolve disputes.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request details about the personal information we hold about you.
Deletion: Request that we delete your personal information.
Correction: Request correction of any inaccurate information.
Portability: Request a copy of your personal information or transfer it to a third party.
Opt-out: Opt-out of targeted advertising or data sharing practices.
Withdrawal of Consent: If processing is based on consent, you may withdraw that consent at any time.

To exercise these rights, contact us using the details provided below.

Complaints

If you have concerns about how we process your personal information, please contact us. If you are not satisfied with our response, you may have the right to file a complaint with your local data protection authority.

International Users

If you are accessing the Site from outside the United States, your personal information may be transferred, stored, and processed in the United States or other countries where our service providers operate.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at info@fleetpropt.com or contact us at 345 Production Dr, South Elgin, IL 60177

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